Frequently Asked Questions
Everything you need to know about illuminating your home with LightFixturesUSA.
How do I know if a fixture is compatible with my ceiling height?
Most of our chandeliers and pendant lights come with adjustable chains or rods. We recommend maintaining at least 7 feet of clearance from the floor to the bottom of the fixture in hallways, and 30-36 inches above dining tables.
Are light bulbs included with my purchase?
To allow for personal preference in color temperature and brightness, bulbs are typically sold separately unless otherwise stated in the 'Specifications' section of the product page.
What is your policy on shipping fragile items?
We use specialized reinforced packaging for all glass and crystal components. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos for a free replacement.
Do you offer professional installation services?
LightFixturesUSA provides the hardware and instructions needed for setup, but we strongly recommend hiring a licensed electrician to ensure your fixtures are installed safely and according to local building codes.
Can I use LED bulbs in your vintage-style fixtures?
Yes, all of our fixtures are compatible with LED bulbs as long as the base type (e.g., E26, E12) matches the socket and the wattage does not exceed the fixture's maximum rating.
What is your return policy for home lighting?
We offer a 30-day return window for all uninstalled fixtures in their original packaging. Please note that custom-made orders and items that have already been wired are not eligible for return.